Unlock the full PokerStars experience
Sunday Million. Power Path. A selection of the best online games. We’ve got it all at PokerStars.
And we want you to enjoy the full experience as it was meant to be, which is why we’ve made verifying your account quick and easy.
Why do you need to do it? In line with license requirements, all newly registered users must verify their accounts to activate them.
If you don’t, restrictions will be placed on your account preventing you from accessing all our epic Real Money games. And if you don’t complete the process within 30 days, your account will be suspended.
How to verify your account
So, what are the next steps? Just follow the simple instructions below that’ll let you sit at the tables as the cards fly:
- Login to your account by clicking here.
- Take a picture of your ID card.
- Upload proof of your home address, including your full name, mailing address and issue date.
We’ll be in touch with more information once your documents have been reviewed.
Available game types
Until your account is fully verified, you sadly won’t be able to play the full range of games we’re famous for. You can only play at the tables marked ‘reserved for .FR players only' for Tournaments and Cash Games. This will change as soon as you verify your account.
Here are the games you are restricted to before you verify your account.
Only two limits are offered for players in France. They are No Limit €0.02/€0.05 6-max and No Limit €0.01/€0.02 6-max. They are displayed in the lobby, marked with ‘reserved for .FR players’' in the 'Type' column.
You can easily see them when you sort the tables by type as they will be displayed at top of the list. To do that, click on the column title 'Type'.
Fusion is an exciting new game that combines two of our most popular game types – Texas Hold’em and Omaha. Your hand starts with two-hole cards (Texas Hold’em) and ends as four-hole cards (Omaha).
You can play all Fusion stakes, from €0.01/€0.02 to €5/€10, while you are not fully authenticated by clicking on the ‘Fusion’ tab. Click here for more details.
€1 buy-in Spin & Go's are available to players with non-authenticated accounts.
6-max Sit & Go’s with €0.50 buy-in are available. These are labeled 'Reserved for .FR players only'. They can also be found by searching for the keyword ‘.FR’ in the Sit & Go search field.
What else do you need to know?
Below are a few more things you should know about the account verification process.
You’ll be unable to withdraw until you have provided the required documentation to verify your details, including the bank account you wish to withdraw to. You’ll be able to withdraw after your documents have been verified.
Find out more here.
Your account will be automatically suspended 30 days after you complete the Real Money form if you haven’t verified your account. Your account will be automatically closed 30 days after account suspension if you still haven’t verified your account. Once this happens, you’ll need to contact Customer Support for further assistance.
To avoid this, we recommend you validate your account. Once your account is successfully verified, you’ll be able to access our full range of Real Money games, including playing against players from across Southern Europe.
Please provide one of the following documents to verify your account:
- Passport
- Driver’s licence
- National ID card (front & back)
For proof of address, you can send us one of these documents:
- Utility bill e.g. gas, water, electricity, landline, internet or TV bill
- Insurance documents (must be no older than three months)
- Government letter
- Tax notice for the preceding year
You can send us your documents by selecting ‘Send Documents Now’ after completing the Real Money form.
The tables are waiting for you. It’s time to come and play.