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Verify your payment method

Why do I need to verify my payment account?

We need to make sure you're the owner of any withdrawal method you use with us. This is something we do in line with our license. Withdrawals are only available after the verification process is complete.

Don't worry as your documents will be safe and secure and we won't use them for any other purpose.

When do I need to verify my payment account?

You can only have one verified method at a time. Keep in mind that:

  • If you want to use a new withdrawal method, you must verify it before making any transactions.
  • If you want to re-use a withdrawal method used in the past, you'll need to verify it again.
Can I perform transactions before the verification process is complete?

Yes, but you can only make deposits. Withdrawals are only available after the verification process is complete.

Our team will check your documents and get in touch if there are any issues.

Otherwise, we'll let you know when you're free to make transactions.

Which documents do I need to send?

Choose your payment method from the list below to know which documents you'll need to send.

Direct Bank Transfer
    • A clear bank statement or RIB. Please make sure the document shows the following details:
      • Your full name as the bank account holder.
      • Issue date, no older than three months.
      • Full IBAN that matches the one you registered on your account.
      • BIC or SWIFT code.


PayPal
    • A legible and clear desktop or mobile screenshot of the 'Account' screen when you're logged in to your account, showing your name, address, email and merchant ID if your Paypal account has one.
      To access this page, select the cogwheel on the top right next to 'Logout'. The page's URL must be visible on the screenshot.
Examples:
Desktop Screenshots

Mobile Screenshot

NETELLER
    • A clear desktop or mobile screenshot of your NETELLER account's ‘Account Overview’ or ‘Settings’ page.
      It must show your name, the email you registered and the URL.
Skrill
    • A Skrill identity statement that shows your account details and the issue date. The document must be no older than 3 months.
    • To download your document, go to 'Settings' → 'Personal Details' → 'Relevé d'identité' or 'Identity Statement'.

For your document to be accepted, make sure that:

  • All the details are clear and legible.
  • The document is in your name.
  • Any online banking screenshots have the URL address visible.
  • Proof of IBAN is stamped and signed by the bank.
  • The four corners of the document are visible.
  • You don't send photocopies as we don't accept them.

You can upload your document here.

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