Self-imposed deposit limits

Limiting your deposit amount is a great way to enjoy our games responsibly.

In line with the French regulations, it's mandatory to have a weekly deposit limit. The minimum amount allowing you to deposit is €10. This limit applies to all of our product deposit methods, it includes everyone based in France and you can't remove it.

• How does the self-imposed weekly deposit limit work?
• How do I apply or modify a deposit limit?
• Can I reverse a deposit limit?
• What's the difference between a regulatory and a self-imposed deposit limit?
• What's the difference between a deposit limit and a buy-in limit?

How does the self-imposed weekly deposit limit work?

The self-imposed deposit limit is accumulative. The limit will consider any transactions you've made in the last 7 days. For example:

• If you deposited €10 within the last 7 days, you would be €10 into your new limit.

If you're temporarily unable to make a deposit, you've likely reached your limit, and you'll have to wait until the limit resets before making another transaction.

To see details of the transactions you've made during the last seven days, go to the Cashier and select 'Transaction History'.

If you haven’t reached your self-imposed deposit limit, you might have reached the maximum deposit limit for the payment method you're trying to use.

How do I apply or modify a deposit limit?

Apply or modify your deposit limit to your account by following the steps below, depending on the platform you're using:

To access this via our website, click on the button below:

The self-imposed deposit limit applies to both real money and Play Money features and payment methods.

If you want to increase your deposit limit, you can do so once the current limit expires:

• 7 days after your last increase if you set the limit less than 7 days ago or
• after 48 hours if you set the limit more than 7 days ago.

As part of our company policy, weekly limits run for seven days.

Once this time has passed, follow the paths described above and then enter your new desired limit. It'll take 48 hours before your new limit is approved. If you lower the limit, it'll take effect immediately.

Can I reverse a deposit limit?

No. When a self-imposed deposit limit is applied, it can't be reversed or changed until the limitation period has expired.

What's the difference between a regulatory and a self-imposed deposit limit?

The self-imposed deposit limit is the one you've set up yourself. The regulatory limit corresponds to the deposit limit requirements that some countries or jurisdictions define. You'll only be able to deposit less than the limits established by regulations and the personal limit you've set up.

What's the difference between a deposit limit and a buy-in limit?

Deposit limits can sometimes be confused with the 7-day accumulated buy-in limit.

Your deposit limits apply only to the amount of money you can deposit to your account within a given time. They do not count your participation in the games.

On the other hand, the 7-day accumulated buy-in limit does not take into account your deposits, only the amount you spend while playing.

You can find more about our Responsible Gaming features here.