Self-exclusion feature

We give our players the option to exclude themselves from playing during a set period. Self-exclusion is a way to prevent yourself from betting on our site, giving you greater control over your spending.

How does it work?

When you apply a self-exclusion to your account, you'll still be able to log in. It's just that you won't be able to play any of our games or make deposits.

We'll also unregister you from all tournaments taking place during your break period. We will also make sure we don't send you any marketing emails or newsletters.

You can also request a ban on gambling from the Autorité Nationale des Jeux (ANJ). This ban applies to:

• Authorized casinos, gaming clubs, online gaming and betting sites in France.
• The online lottery gaming site that La Française des Jeux operates.
• Gaming terminals accessible with a player account under operators holding exclusive rights, like La Française des Jeux and Pari mutuel Urbain.

The ban should last at least three years and it's tacitly renewable. You can find more information here.

What happens if I choose to self-exclude or close my account?

We can't revert any self-exclusions. The restriction is active until the specified time frame is over.

All self-exclusion time frames apply to:

• All games.
• Your account and any products you can play with your username.
• Both real money and play money activity.

You can come back and play once the exclusion period you chose expires.

If you ask to close your account, we can't reopen it under any circumstances.

How do I set it up?

Follow these instructions based on the device you're using:

• Desktop: Tools → Responsible Gaming → Exclude Me From Playing
• Mobile: Account → Responsible Gaming Settings → Exclude Me From Playing
• Website: Account → Responsible Gaming → Exclude Me From Playing

Can I reverse the self-exclusion on my account?

We can't reverse the action once you confirm your self-exclusion. However, once the exclusion period is over, you'll be able to enjoy our games again.

You can read more about self-exclusion and all our Responsible gaming features here.