Closing your account

Are you looking to take a break?

You can exclude yourself from playing for a set period.

To do this, follow these instructions depending on the way you access your account:

If you feel you might have a gambling problem, visit our Self-Exclusion page.

To just close your account, contact us. We'll be happy to help.

What will happen to my account once closed?

When we close an account, it'll remain in our system. If you want to play again in the future, you’ll need to open a new account. However, we don't allow repeatedly closing an account and re-opening a new one. Anyone found doing this risks having their account closed and unable to play again.

How can I contact you?

To contact us, choose the 'Contact Us' button below.

What happens if I have funds in my account?

If you have a real money balance, we'll return it to you as part of the account closure process.

What if I'm playing poker or registered in a tournament?

We can't close your account while you're active at one of our real money tables. Leave the table and then contact us so we can go ahead with closing your account.

If you're registered in any tournaments that have yet to start, we'll unregister you automatically.